How do I pay for my dumpster?
Payment for dumpster service should be placed by phone with a live The Dumpster Company representative.We only accept debit or credit card for dumpster services, billing on the day of service is rendered.If more payment is needed, your order information will provide the information about additional charges.
Should I already know what size dumpster I need?
No, you don’t need to know the dumpster size your task will need, but you must understand some details about the task for which your dumpster will be utilized.The Dumpster Company can usually advise the dumpster size that’s right for you.
What’s my dumpster’s weight limit?
This question is twofold: It can mean either (1) the maximum legal vehicle weight, or (2) the maximum weight allotted for your dumpster rental. Both distinctions matter, though (2) is usually what most customers mean by “dumpster weight limit”.
Do I need to be present when the dumpster is delivered?
No, you don’t need to be present. However, it’s always safer to either be onsite or to make arrangements for another person to direct the driver to the exact location of desired drop spot. If nobody is available onsite, directions must be provided over the phone at the time of order.
What’s the rental period for my container?
Rental periods differ depending on the exact location of dumpster service, size of the rented container, and the size of the job. For example, larger dumpster sizes are often—though not in every case—given more rental time than dumpsters with relatively small holding capacities. Please see order details for specific guidelines.
What happens if I dispose of different garbage than I had originally indicated at time of order?
It depends on what waste material is being discarded. For example, if MSW is mixed in with C&D material, the resulting waste must be disposed of in a landfill which accepts MSW (since C&D landfills will not accept MSW material), inevitably yielding costlier disposal charges. If you have any questions, please don’t hesitate to call The Dumpster Company, as disposing of material not included in your order can be a very costly matter, indeed.
How should I load my dumpster?
Containers can be loaded either from the container’s back (by opening the container’s swinging door for direct, walk-in access) or over the container’s side walls. When the dumpster is ready for pick up, its back door should be entirely closed and all waste material should be flush with top of container (i.e., ‘water line’). Improperly loading of the dumpster may result in a trip fee, container dig-out fee, or a driver delay charge.
Will I need a permit for my dumpster rental?
Unless your container is being dropped on public property, obtaining a permit is not usually required. You may obtain your permit by contacting your local municipality, or, on some occasions, we can obtain the permit for you.
If I’m in need of another service, who do I contact?
No services or changes to customer accounts can be made without contacting The Dumpster Company. Although many services are rendered within a 24-hour timeframe, many obstacles may prevent this 24-hour service window from being a strict guarantee. Proper planning helps to prevent wasted time on the jobsite, so please plan well in advance for any services which you may need.
What items are forbidden from going inside my dumpster?
Hazardous, toxic, and infectious waste material are absolutely prohibited, whereas other waste material simply may not be part of your rental agreement. A list of absolutely prohibited materials includes (but may not be limited to) the following items: aerosol cans, air conditioners, ammonia, ammunition, animals, antifreeze, asbestos (friable and non-friable), barometers, barrels, batteries, box springs, cathode ray tubes (CRTs), caulks, cell phones, compact fluorescent lamps (CFLs), computers, dishwashers, drain cleaners, dryers, fax machines, fertilizers, fluorescent bulbs, freezers, fungicides, furniture (whole), gasoline, herbicides, hydraulic oil, incandescent lamps, insecticides, lancets (sharps), laptops, lubricating oils, manometers, mattresses, medical waste, mercury switches, microwaves, monitors, motor oil, needles (sharps), oil filters, ovens, paints, pesticides, photographic chemicals, polish (automotive), pressure gauges, printers, printers, propane tanks, railroad ties, refrigerators, rust removers, shower cleaner, solvents, stoves, swimming pool chemicals, televisions, temperature gauges, thermometers, thermostats, tile cleaner, tires, transmission oil, trash compactors, VCRs, washing machines, wax (automotive), wood preservatives, wood stain.